FAQs

Return Policy:

You can return your items within 5 days for store credit only as long as the items are in excellent condition.

Please use the chat button to process a return or exchange.

If there is an issue with your purchase please email us at blusugarbabe@gmail.com to resolve the issue and to make sure you are well satisfied with your purchase.

Standard Shipping: 

*Processing is 1-2 days 

*Shipping is 5-7 business days

Express Shipping:

*Processing is 1-2 days

*Shipping is 3-5 business days

Blu Sugar is not responsible for any lost or stolen packages. Once the package has been accepted at the shipping center they are solely responsible for the package.

FOR APPAREL:

*All custom apparel are made to order so please allow an extra 2 days for processing. We try to make them in a timely manner while still making sure they are of perfect standard.

 

Thank you for shopping with us & we hope you love all your merch <3